2021/11/04 20:20
[Update]Issue with The fight is on! 12 Gold Palaces

Thank you for playing SAINT SEIYA COSMO FANTASY.
 
An issue was found in the 12 Gold Palaces Qualifier
where players were returned to the title screen after winning the final battle.
We are currently investigating this issue.
 
If there are any developments with this issue, we will follow up in a later announcement.
We deeply apologize for any inconvenience this may cause.
 
[Update]
Regarding the forementioned issue, we've confirmed an internal processing error.
 
▼Players affected by this issue
・Those who did not lose in the Qualifiers and advanced to the Finals.
 
This issue does not occur in the final match of the Return Match.
 
Even if players are eliminated in the final match of the Qualifiers,
players will be able to advance to the 12 Gold Palaces Ultimate Battle from November 6th.
 
On November 5, 2021 (Fri), we will send the Victory Rewards to
players affected by this issue.
 
Rewards will be distributed in order starting November 5, 2021 (Fri) 5:00 UTC.
 
▼Issue repair
As we require time to fix this issue, we sincerely apologize that this
issue must continue while the Qualifiers take place.
 
During the 12 Gold Palaces Ultimate Battle, players may be able to advance if they fulfil any of the following conditions.
Please refer to the following:
 
Condition 1: Advance to the final match in the Qualifier. (Regardless of the outcome, players can advance to the Ultimate Battle)
-If players win the final match, the issue where players are returned to the title screen may occur. However, players can still advance to the Ultimate Battle.
 
Condition 2: Win the final match of the Qualifier Return Match.
 
We sincerely apologize for any inconvenience caused by this issue.
As compensation for these issues, all players who made their accounts before November 1, 2021 (Mon) 04:59 UTC
will receive 200 Holy Stones.
 
Compensation is scheduled to be distributed during the day on November 5 (Fri).
 
Once again, we deeply apologize for any inconvenience caused by this issue.
 
We hope you continue to enjoy playing SAINT SEIYA COSMO FANTASY!
 
SAINT SEIYA COSMO FANTASY Management Team