2021/08/06 13:30
[Important] Current bugs found (updated on 8/6)

There are new bugs found as of 8/6/2021
We are still investigating the issues and will notify you if there is any update regarding these matters.
 
【Newly Confirmed Issues as of 8/6】
Issue Details
Status
If Stars are enhanced in Star Hill before the August 5 (Thu) maintenance, they may not be enhanced correctly after the maintenance.
Under Investigation
If Zodiac Sign is unlocked in Star Hill before the August 5 (Thu) maintenance, the Zodiac Sign function may not be usable after maintenance for those unlocked.
Under Investigation
 
【Confirmed Issue】
Issue Details
Status
 Member Bonus may be displayed incorrectly in Defense Mission of Grand Pope Quest.
 (The actual amount of the Member Bonus earned is affected.)
Under Investigation
Some Android users have encountered an issue where they cannot progress past the Loading screen when making a purchase.
 
[How to Fix]
1) Remove your Google account from the Account settings on your device.
2) Open the Google Play Store and log back in.
Under Investigation
As of the February 19 (Tue) Maintenance, some Android users have experienced an error causing the app to freeze during the loading period after selecting “Start Game” on the Title Screen.
 
We are currently working to resolve this error.
In the meantime, some players have reported that selecting “Clear Data” on the Title Screen has fixed this issue on their device.
If you have been affected by this error, please try the “Clear Data” option.
 
[February 20 (Tue) 6:00 AM UTC Update]
Some users have been able to resolve the issue above by logging in within a good connection environment. 
If you still have not been able to access the game after the "Data Clear" option, 
please try again in an area with good connectivity or over a stable Wi-Fi internet connection.
Under Investigation
 
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[Regarding Contacts Access Permission Request]
When starting the app, some players on certain devices may receive a request for permission to access their Contacts.
This is caused by Unity 5's Facebook account linking function, but please be assured that allowing the access does not let us collect players' personal information.
 
We apologize for any inconvenience this may cause you and thank you for your understanding.
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We apologize for any inconvenience that these errors may have caused.